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          Insurance and Financial Services Data Model

          Insurance and Financial Services Data Model

          The Insurance and Financial Services data model is a comprehensive data model designed to address the complexities and challenges faced by cloud-based insurance and financial services systems across insurance markets.

          The model covers concepts including customer management, producer management, insurance product management, policy rating and quoting, policy issuance and administration, claims management, and much more. The Insurance and Financial Services data model is a 100% additive extension of the standard Salesforce data model and is designed to work with Salesforce Financial Services Cloud. Each ERD page in this section illustrates the important entities, relationships, and extensions to the Salesforce object model. For a list of the data, system, and integration objects for the Insurance and Financial Services data model, see the object list below. To understand the notation used in these diagrams, see the About Entity Relationship Diagram Notation.

          Billing and Payments ERD

          Last updated as of September 2020

          Entity Relationship Diagram for Billing and Payments

          Policy Management ERD

          Last updated as of September 2020

          Entity Relationship Diagram for Policy Management

          Policy Management with FSC Insurance ERD

          Last updated as of March 2021

          Entity Relationship Diagram for Policy Management with FSC Insurance

          Insurance Quoting and Applications ERD

          Last updated as of September 2020

          Entity Relationship Diagram for Insurance Quoting and Applications

          Insurance Claim Management ERD

          Last updated as of September 2020

          Entity Relationship Diagram for Claim Management

          Insurance Claim Management with FSC Insurance ERD

          Last updated as of March 2021

          Entity Relationship Diagram for Claim Management with FSC Insurance

          Insurance Customer Model ERD

          Last updated as of September 2020

          Entity Relationship Diagram for Customer Model

          Vlocity Insurance and Financial Services Object List

          For details about Vlocity Insurance and Financial Services objects, see the Insurance Object List.

           
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