As part of sales ops, you’re responsible for scheduling regular cycle counts for
inventories. These cycle counts help reduce discrepancies between your records and actual
inventory numbers, which in turn reduces product write-off costs and makes sure your reps have
fewer surprises during their visits.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited editions
with Health Cloud or Life Sciences Cloud
User Permissions
Needed
To create vists for cycle counts
“Create” on Action Plans
“Create” on Visits
“Create” on Visitors
“Read” on Action Plan Templates
“Read” on Assesssment Indicator Definitions
“Read” on Locations
“Read” on Products
“Read” on Work Types
“Read” and "Create" on Generic Visit Tasks
“Read” and "Create" on Generic Visit Task Contexts
“Read” and "Create" on Generic Visit Task Context Relations
“Read” and "Create" on Generic Visit Key Performance Indicators
Run Flows
Manage Users
To edit visits for cycle counts
“Edit” on Action Plans
“Edit” on Visits
“Edit” on Visitors
“Read” on Action Plan Templates
“Read” on Assesssment Indicator Definitions
“Read” on Locations
“Read” on Products
“Read” on Work Types
"Read" and “Edit” on Generic Visit Tasks
"Read" and “Edit” on Generic Visit Task Contexts
"Read" and “Edit” on Generic Visit Task Context Relations
"Read" and “Edit” on Generic Visit Key Performance Indicators
Run Flows
Manage Users
Note Before you schedule a cycle count visit, make sure that a matching record exists in the
Product Fulfillment Location object. This record must have the same combination of
responsible
user, product, and inventory location you plan to include for the
count.
From the Intelligent Sales home page, click New Visit.
In the Select Visit Type picklist, select the work type your admin
set up for cycle count visits and click Next.
When scheduling a blind cycle count, use the work type configured for blind cycle counts.
If you don’t have one, ask your admin to create one.
Select a start time, an end time, and a priority for the counts.
Select the inventory’s sales rep as the primary visitor from User.
To add a secondary visitor to assist in the count, click Add
Visitor and select the right person.
Select an action plan template for the count and click Next.
An action plan template determines what tasks are required for the count.
Select the inventory locations for your counts and click Next.
Select the products to be counted at the selected locations and click
Next.
If the Action Plan Template Available column doesn’t have a tick mark for a product, then
that product isn’t configured for the action plan you selected.
After reviewing details on the screen, click Done.
And that’s it! Based on the number of locations you selected, one or more visits are now
scheduled for cycle counts.
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