Customize the Health Cloud Console (Managed Package Feature)

We’ve built the Health Cloud console to be a powerful tool that you can tailor to fit how your organization manages people and the activities related to their care. From translating labels, using your own timeline icons, or changing fields in the patient card, you have the flexibility to make the console work the way your users work. Although not every component of a managed package is customizable, you can edit the key components to make your instance of Health Cloud fit your users' needs.

Required Editions

Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud

Learn About the Health Cloud Console

Data Models

Explore the Health Cloud data models and objects that appear in the console. Health Cloud Data Model

Customize the Console

• Customize Patient or Member Information (Managed Package Feature)
  Provide care coordinators and managers with important information about a patient or member by configuring components in the console. Arrange the Highlights Panel, Patient Card, Patient Info, and Patient Navigation components to fit the way your care coordinators work.
• Control Access to Patient or Member Lists
  By default, any patient or member list created in your org is available to all users with access to the Health Cloud console. Use sharing settings to control access to patient or member lists.
• Customize Patient or Member Lists (Managed Package Feature)
  Cross-object relationships control which objects and fields appear in the filter selection options when creating patient or member lists.
• Refine the Householding Map for Care Coordinators (Managed Package Feature)
  The householding map brings together patients or members, care plans, caregivers, households, businesses, and other people in one view. You can change the roles and relationships that appear in the map.
• Customize the Timeline View (Managed Package Feature)
  Add or remove healthcare events from the timeline view to give care coordinators and patients a chronological view of health care events. This topic applies to legacy Timeline, not Enhanced Timeline.
• Manage Life Events (Managed Package Feature)
  Capture events and milestones in a patient’s life with Life Events. You can create custom life event types, activate or deactivate them, and make them unique. You also can hide sensitive life event types, change the default icons that represent the life event types, and choose the details your users see when they hover over a life event.
• Show Data Sources with Custom Icons (Managed Package Feature)
  You can supply your own icons to help users interpret information at a glance.
• Customize Health Cloud Labels (Managed Package Feature)
  If you want to change the delivered labels to suit your org, here’s a quick and easy way to that.
• Translate Health Cloud Labels (Managed Package Feature)
  The custom labels that are delivered with Health Cloud package can’t be edited, but you can override them by creating a translated version of the label.
• Localize Labels in Multilingual Orgs (Managed Package Feature)
  If you have a multilingual org, use the Translation Workbench to localize the labels in the Health Cloud console. Specify languages you want to translate, create translations for customizations you’ve made, and override the labels in Health Cloud.