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            Configure Email Settings for Activity Timeline

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            3. Agentforce Life Sciences

            Configure Email Settings for Activity Timeline

            Configure email settings to show scheduled and canceled email activities directly on an account page for your sales team. For the timeline to show email activity, schedule email jobs to update email status.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To access email settings Life Sciences Commercial Admin permission set
            1. From the App Launcher, find and select Admin Console.
            2. Click Email Settings and then click Settings.
            3. For Apply Settings To, select whether you want to apply the settings to all the profiles in your org or to a specific profile.
              1. To apply the settings to all the profiles in your org, select SOrg Default.
              2. To apply the settings to a specific profile in your org, select Profile.
            4. Select Schedule emails to send later.
            5. Save your changes.
             
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