Pharmacies provide patient access to essential medications and healthcare products. In
the pharmacy benefits verification request, agents provide the preferred pharmacy name that the
pharmacy benefits must be verified for. Pharmacy Benefits Verification uses a numeric ID to
specify a pharmacy.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud or Health Cloud
User Permissions Needed
To create account records:
Health Cloud Starter (for Life Sciences Cloud) permission set
OR
Health Cloud Foundation (for Health Cloud) permission set
To create identifier records:
Manage Pharmacy Benefits Verification permission set
Create a related list of identifiers for business account records. In pharmacy benefits
verification, identifiers are required for each pharmacy record to populate the pharmacy ID
in the verification request.
In pharmacy benefits verification, pharmacies are represented as business account
records.
Create a pharmacy.
From the App Launcher, find and select Accounts.
Click New.
Select Business Account as the record type, and click
Next.
Enter the pharmacy name.
Select the type for the pharmacy.
Select Active.
Enter the phone.
Save your changes.
Create an identifier.
From the App Launcher, find and select Identifiers.
Click New.
In parent record, select Account, and enter the account that
you created for the pharmacy.
In ID Value, enter the value specific to your country or region.
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