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            Configure Einstein for Agentforce

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            3. Agentforce Life Sciences

            Configure Einstein for Agentforce

            To improve the customer experience with Agentforce, you can take advantage of Einstein features, such as Einstein Bots.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud or Health Cloud
            User Permissions Needed
            To configure Einstein:

            Health Cloud Starter

            AND

            Study Manager for Site Management
            1. Assign the permission set licenses to your users.
            2. In the Site Management guided setup, under Configure Einstein, click Mark Complete next to Assign Permission Set Licenses.
            3. In the Site Management guided setup, under Configure Einstein, click Go to Setup next to Turn on Einstein.
            4. In the Einstein Setup page, turn on Einstein and deploy prompt templates.
            5. In the Site Management guided setup, under Configure Einstein, click Go to Setup next to Turn on Einstein Bots.
            6. In the setup page, turn on Einstein Bots.
            7. In the Site Management guided setup, under Configure Einstein, click Go to Setup next to Turn on Agentforce.
            8. In the setup page, turn on Agentforce, and create a new Agentforce Employee agent for site selection assistance.

            See Also

             
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