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          Agentforce for Life Sciences

          Agentforce for Life Sciences

          Leverage the power of Agentforce in Life Sciences Cloud. Use the Pharmacy Benefits Reverification agent to accelerate the benefits reverification process by efficiently updating patients' personal, drug, pharmacy, and healthcare provider details. Use the Site Selection Assistance Agent to accelerate the site selection process by quickly searching for sites and investigators and sending feasibility assessments.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud licenses and Agentforce for Life Sciences Cloud or Agentforce for Health Cloud, Flex Credits Metering, Agentforce Employee Agent, Einstein GPT Platform, Einstein GPT Copilot, and Einstein GPT Prompt Builder add-on licenses
          • Agentforce for Pharmacy Benefits Reverification
            Patient services programs reps can leverage the power of Agentforce to accelerate the benefits reverification process by efficiently updating patients' personal, drug, pharmacy, and healthcare provider details.
          • Agentforce for Site Management
            Study managers can use the Agentforce capabilities to search sites and investigators for running feasibility studies to conduct clinical trials. By using Agentforce, they can also summarize the sites and investigators information in the search results, add the appropriate sites to a specific research study, and send feasibility questionnaire to those sites and investigators. Agentforce helps study managers perform the site selection operations without having to update multiple objects and navigate through multiple pages.
           
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          Salesforce Help | Article