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            Set Up Provider Bulk Sync by Using Built-In MuleSoft Integration

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            3. Administer Life Sciences Cloud

            Set Up Provider Bulk Sync by Using Built-In MuleSoft Integration

            Integrate Life Sciences Cloud with IQVIA’s OneKey to import healthcare provider and organization information from an external system into Salesforce Life Sciences Cloud for Customer Engagement. Life Sciences Cloud offers a prebuilt suite of integrations apps, such as the Provider Bulk Sync API and the Onekey System API. These apps are deployed by using MuleSoft Direct to seamlessly integrate with and import healthcare provider information from various external data sources.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.

            Integrate MuleSoft Direct

            To address end-to-end business needs, integrate Salesforce apps with external systems by using Integration Solutions with MuleSoft Direct. To set up MuleSoft Direct, see Integrate Solutions with Mulesoft Direct. To set up integration for provider bulk sync, see Explore MuleSoft Direct Integration Apps.

            After the MuleSoft Direct integration is complete, you can sync healthcare provider and organization data. After a sync job is initiated, you can get the status of the sync job and abort the sync job. To ensure your provider data stays up to date, schedule a bulk data synchronization job from Salesforce to automatically pull information from external systems like OneKey regularly.

            Note
            Note If healthcare provider (HCP) address details aren’t synced, it’s likely due to regulatory restrictions in that country. Alternatively, you can use Salesforce Flows and batch jobs that trigger invocable actions. This approach allows you to copy the missing address information directly from the affiliated healthcare organizations (HCOs). See Create a Copy of Healthcare Provider Address Records by Using Flows and Batch Jobs

            See Also

             
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