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Patch Releases Spring `26
We release patches periodically. Check back here for information on each Spring `26 patch release for the Life Sciences Cloud for Customer Engagement package.
Patch 260.6.0.0
This patch contains fixes to ensure that the Life Sciences Cloud for Customer Engagement features work correctly.
| Feature | Issue | Description |
|---|---|---|
| Advanced Search | HCP fields, including Specialty, are not visible in Advanced Search results. | The issue is fixed by enabling Field-Level Security (FLS) for the affected HCP fields across user profiles and by explicitly adding these fields to the Search Result Layout or metadata configuration. |
| The dependent picklist shows the wrong states for a country when multiple states share the same value code component. | Fixed the issue to show the correct states for a country when multiple states share the same value code component. | |
| Visit Engagement | If there were a large number of Life Sciences products in the org, the Visit Engagement page could fail loading with the error Apex heap size too large. | The product query logic is updated and now prevents heap-size errors by returning only qualified products for a territory. |
| Activity Plan | On the web, the Activity Plan By Product Lightning App Builder component lacked the required configurations for enabling the enhanced Activity Plan Progress widget on the iPad. | Admins can now choose to display the enhanced Activity Plan Progress widget on mobile devices by selecting a checkbox included in the updated Activity Plan By Product Lightning App Builder component. |
Patch 260.5.0.0
This patch contains fixes to ensure that the Life Sciences Cloud for Customer Engagement features work correctly.
| Feature | Issue | Description |
|---|---|---|
| Inventory Management | While editing an Inventory Operation record of type Transfer In and Transfer Out, the destination address is not visible. | The issue has been fixed and the destination address appears as expected. |
| Affiliations | The Create Account button was incorrectly disabled after a validation error, forcing users to restart the account creation process. | The Create Account button now remains active after a failed attempt. This allows users to correct their information and retry without starting over. |
| In the account creation screen, the Role and Department dropdowns were incorrectly displaying internal API names instead of labels. | Updated the dropdowns to ensure the correct display labels are shown for all affiliations. | |
| Account Search | Advanced search wasn’t working when dependent picklists with a multi-level dependency were configured in the Advanced Search field set. | Advanced search now works as intended after adding dependent picklists to the Advanced Search field set. |
| Sales Data | Sales charts would not display all products when their measure values were identical. When a user hovered over the grid, only one product was visible. | All product names are now visible in the sales data grid, even when their values are the same. |
| Territory Management | A NullPointerException occurred when searching for accounts outside the user’s territory. This was triggered when a FieldSetMapping configuration record did not have a corresponding LifeSciConfigAssignment record. | Updated the underlying logic to include a null check, preventing the exception. |
| Visit Management | The list of values in a lookup field on the Visit Engagement page doesn't scroll, preventing users from selecting the intended values. | The issue is resolved and long lists of values in lookup fields now scroll. |
| Detailing products with Parent Brand Product with “Market” type were not displayed on the Visit Engagement page sidebar menu. | Parent Brand Product’s Type filtering is removed so that detailing products are displayed regardless of the Parent Brand Product’s Type. | |
| Remote Engagement | The Remote Engagement with Microsoft Teams pilot feature disclaimer is missing from the Remote Engagement pages for Microsoft Teams in the Admin Console. | Added a disclaimer for the Remote Engagement with Microsoft Teams pilot feature to the correct pages in the Admin Console. |
| Intelligent Content | Emailed links to large presentations don’t open presentations correctly. | Fixed the issue that caused large presentations not to load correctly. |
Patch 260.3.0.0
This patch contains fixes to ensure that the Life Sciences Cloud for Customer Engagement features work correctly.
| Feature | Issue | Description |
|---|---|---|
| Surveys | Users encounter an error when running the SurveyInvitationShareBatchJob. | The issue is resolved, and SurveyInvitationShareBatchJob is now running successfully. |
| Visit Management | The remaining quantities for Territory Product Quantity Allocation and Product Batch Item records were not updated for samples that do not require a signature from attendee visits when a group visit is submitted. | The issue is fixed, and the remaining quantity of Territory Product Quantity Allocation and Product Batch Item records updates correctly. |
| MS Teams | Remote visits with multiple attendees create duplicate Microsoft Teams calendar events and outbound emails for every participant. | Remote visits with Microsoft Teams now generate a single calendar event and email. |
| Inventory Management | When the user tries to edit an Inventory Operation record of type Return, the system throws an error. | The issue has been fixed, and users can edit Inventory Operation records of type Return. |
| Intelligent Content | Some emails fail to send when users send presentations as links to multiple accounts. | Emails are now sent as expected. |
| Remote Engagement | When Twilio is the service provider for remote sessions, an error occurs when users change an in-person visit to a remote visit. | Fixed the issue that caused users to see an error. |
| When Twilio is the service provider for remote sessions, updating the visit date and changing the visit channel from remote to in-person sends two separate emails. | Now, only the cancellation email is sent. |
Patch 260.2.0.0
This patch contains fixes to ensure that the Life Sciences Cloud for Customer Engagement features work correctly.
| Feature | Issue | Description |
|---|---|---|
| Account Search | Users encountered a Page Not Found error when using Advanced Search to search accounts. | Resolved an error in Advanced Search to ensure account search results load correctly. |
| Affiliations | The Customer Search functionality incorrectly determines the affiliated HCPs. | Fixed the query logic to determine the affiliated HCPs correctly. |
| When sending emails from the desktop site, users can’t select email templates in the Send Email window. | Users can now select email templates to send emails from the desktop site. | |
| Home Page | Some users see duplicates of general events in the Up Next agenda. | Users no longer see duplicates of general events in the Up Next agenda. |
| Intelligent Content | Users can add accounts as attendees for presentations even when the presentation’s targeting context is set to Restrict. | When a presentation’s targeting context is set to Restrict, users can add only the accounts that the presentation is targeted for as attendees. |
| Medical Insights | Users are unable to save new Subject Assignment records due to a system "permission" error that blocks the save workflow despite the user having expected access. | Users can now create new subject assignment records without any errors. |
| Surveys | The SurveyInvitationShareBatchJob is failing with a "Territory name cannot be null" error, which prevents the survey batch from running successfully. | Updated the batch job logic to correctly fetch and populate the territory name from the source record before processing. Users can now run the batch job successfully. |
| Visit Management | No confirmation dialog was shown when deleting a product from Visit Information. | Deleting a product from Visit Information now displays a confirmation dialog. |
| After signing or submitting a Visit with a sample, the Disbursed Date field on the Product Disbursement record was empty. | The Disbursed Date is now updated correctly on the Product Disbursement record. | |
| When trying to submit a visit with samples, users encounter an error if there is an attendee visit in the USA794 org. | Fixed the issue, and users can now submit visits without an error. |
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