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            Set Up an Email Address for Automated Process User

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            Set Up an Email Address for Automated Process User

            Configure process automation settings by adding an email address to send emails to payers and healthcare professionals from the orchestrator.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with the Health Cloud or Life Sciences Cloud license. It's also available with these add-on licenses: Agentforce for Life Sciences Cloud or Agentforce for Health Cloud, Flex Credits Metering, Agentforce Employee Agent, Einstein GPT Platform, Einstein GPT Copilot, Einstein GPT Trust, Genie Data Platform Starter, and Einstein GPT Prompt Builder.
            User Permissions Needed
            To modify organization-wide addresses: Modify All Data
            Note
            Note To send emails from Salesforce, Life Sciences Pharmacy Benefits Reverification requires domain-level and user-level email verification. Email delivery fails if either the user's email address or the email-sending domain is unverified. See Requirements to Send Email from Salesforce.

            Make sure that you set up organization-wide Email addresses and select the purpose as User Selection, or User Selection and Default No-Reply Address.

            1. From Setup, in the Quick Find box, enter Process Automation Settings, and then select Process Automation Settings.
            2. In Automated Process User Email Address, enter the organization-wide email address that you created.
            3. Save your changes.

            See Also

             
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