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          Patient Support Programs Console App

          Patient Support Programs Console App

          The Patient Support Programs console app in the Health and Life Sciences cloud acts as a single-stop for all patient services representatives to monitor different aspects of care programs and care program enrollees. Representatives can customize this app according to their needs and access all the functionalities of patient support programs through the app.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud

          Assign Permissions to Users

          To access the Patient Support Programs console app, admins must assign the Access Patient Support Programs as a Case Agent permission set to your patient services representative.

          Patient Support Programs Console App for Patient Services Representatives

          Representatives can personalize this app by creating custom dashboards and reports related to the patients, and their pharmacy benefits details. They can enhance this personalized space by using custom components, track patients' healthcare journey, and access all the functionalities at a single place.

           
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          Salesforce Help | Article