Create presentation source files that admins can upload to Life Sciences Customer
Engagement and distribute to sales reps. To personalize content for healthcare professionals
(HCPs) and healthcare organizations (HCOs), include dynamic content in presentation files. Life
Sciences Customer Engagement supports two types of source files for presentations: ZIP files and
PDFs.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
When you create source files for Intelligent Content presentations, design content
to be responsive for different iOS devices.
ZIP Files as Sources for Presentations To use ZIP files as the source for Intelligent Content presentations, create a separate ZIP file for each page in the presentation. In each individual ZIP file, include the HTML content for the presentation page. In Life Sciences Customer Engagement, pages are grouped into presentations, and each page shows separately in the presentation player. Admins can also associate each presentation page with a product and a key message, and Salesforce tracks presentation metrics for each page so that you can analyze and improve performance over time.
PDFs as Sources for Presentations To create PDF source files for Intelligent Content presentations, include all presentation content in a single PDF. Each page of the PDF source file shows as a separate presentation page in the presentation player.
Dynamic Capabilities for Presentations Life Sciences Customer Engagement uses a presentation player that's powered by a Mustache template processor to display dynamic content. Before a page loads, data is collected as a JSON string and fed into the template processor, which uses it to fill in the content placeholders on the presentation page. In the presentation player, users see the fully populated presentation page.
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