Loading
Salesforce now sends email only from verified domains. Read More
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Set Up Twilio for Remote Engagement

            You are here:

            1. Salesforce Help
            2. Docs
            3. Administer Life Sciences Cloud

            Set Up Twilio for Remote Engagement

            Use Twilio as a service provider for remote sessions. Finish setting up the Twilio account by updating the named and external credentials included in the Life Sciences Customer Engagement managed package. Set up an Experience Cloud site so that healthcare professionals (HCPs) can join remote sessions. Make sure that participants can connect to video calls by adding Twilio WSS endpoints as trusted URLs in your Salesforce org. Use the Admin Console to define video call settings and add phone numbers.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
             
            Loading
            Salesforce Help | Article