Manage and govern how your users log their time away from their assigned territories.
Configure time input modes and overlapping rules to ensure time-off entries align with business
policies and prevent conflicts with planned activities.
Required Editions
Configure Time Off Territory to provide your users with flexible logging options, allowing
them to record their time off using predefined slots or specific user-defined time ranges. Set
up validation rules and working day settings to enforce consistent behavior while
accommodating different operational needs.
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
Get Your Org Ready for Time Off Territory Before using Time Off Territory, configure the necessary business hours and validation settings. These prerequisites ensure time-off entries align with your working hours, prevent scheduling conflicts, and maintain a consistent scheduling experience.
Configure Time Input Modes and Time Slots Define how your users log time for Time Off Territory events. You can standardize intervals such as Morning or Full Day to simplify multi-day entries. Based on your configuration, users log their time off using predefined slots, specific date and time ranges, or a hybrid mode.
Configure Time Off Territory Rules Control how Time Off Territory (TOT) events interact with other activities. These rules determine whether TOT events can be created alongside other activities, helping prevent scheduling conflicts and ensuring alignment with organizational policies.
Configure Working Days Calculation for Activity Plans Define how working days are calculated for activity plans based on business hours, holidays, and Time Off Territory (TOT) events. These org-level settings define how TOT types are used for the working days calculation and ensure that they are included in the batch job used for recalculating working days.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.