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Outcome Management
Outcome Management is an impact measurement tool that defines, measures, and evaluates an organization’s outcome strategy in one place.
Required Editions
| Available in: Education Cloud, Energy and Utilities Cloud, Nonprofit Cloud, and Public Sector Solutions. View edition availability. |
- Learn About and Explore Outcome Management
Learn how Outcome Management maps to common methodologies. Read about an example use case. Get a trial org to explore the product. Get to know the Outcome Management app and home page. - Outcome Management Setup
Turn on Outcome Management. Learn about editions and permissions. Decide if you want to do additional customizations. - Define Outcomes and Outcome Activities
Add outcomes to track the changes that you expect to see. Use outcome activities to connect outcomes to the efforts, such as programs, benefits, or care plans, that contribute to the desired end goal. - Create an Impact Strategy and Assign It to Outcomes
Use Impact Strategies and Impact Strategy Assignments to group Outcomes to see your entire strategy, such as a logic model, or body of work needed for an external stakeholder in one place. - Measure Your Strategy with Indicators
Measure consistently by creating a library of Indicators, connect those indicators to what you’re measuring, and add time-bound baseline and target values to track your results against. Connect indicator definitions to programs to track the effectiveness of programs. Connect indicator definitions to outcomes to track the effectiveness of the tasks being done by participants. - Track Progress with Indicator Results
Measure the value of indicator assignments with indicator results. - Nonprofit Cloud Use Case for Outcome Management
Review a Nonprofit Cloud example use case to learn how a workforce development organization maps their logic model to Outcome Management and layers on Indicators to measure their outcomes.
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