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Search Options in Product Catalog Management
Product Catalog Management gives your sales reps three search options to quickly find the products in a catalog. They can choose the search option based on its search capabilities and the size of the product catalog.
Required Editions
| View supported products and editions. |
The search options are Salesforce Object Query Language (SOQL) search, Indexed search, and Product field search (SOSL based).
SOQL based search: This option is suitable for simple product searches. It can search for products by term, and it has a quick find feature within the transaction line table (such as a specific UI element). The search API supports filtering by standard and custom Product2 fields.
Indexed search: This option provides comprehensive search capabilities, including configurable term-based search across various product fields, product attributes, faceted search, guided product selection (question-based), and quick find.
Product field search (SOSL): This option is suitable for large product catalogs (over 4 million products),This option searches across text-indexed fields of the product object, including key fields such as product name, description, product code, and SKU
| Capability | SOQL Based Search | Indexed Search | Product Field Search |
|---|---|---|---|
| Catalog size | Less than or equal to 250,000 products. | Less than or equal to 4 million products. | More than 4 million products and up to 20 million products. |
| Setup | Not Required | Required | Required |
| Supported capabilities | Term-based search by product name |
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Term-based search by product fields such as name, description, product code, and SKU. |
| Unsupported Capabilities |
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Search by translated, searchable, and filterable field or attribute values. |
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- Product Field Search in Product Catalog Management
Sales reps can use the Product field search option to quickly locate specific products within large catalogs (millions of products) by searching text-indexed fields such as Product Name, Description, Product Code, and SKU. - Product Index and Search in Product Catalog Management
Enable sales reps to find products quickly and easily with an index of all the products available across catalogs. Specify searchable fields and attributes that users can use to search the index for products. - Semantic Search
Semantic search reduces “no results found” pages, lowers bounce rates, and improves conversions by interpreting search intent. It matches product names, descriptions, categories, and dynamic attributes based on the words that buyers enter in the search bar.
