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Experience Cloud Sites for Public Sector
Create Experience Cloud sites where constituents can apply for licenses, permits, benefits, and programs; engage with government services; and gain insight into processes.
Required Editions
| View supported product editions. |
Note Public Sector Solutions is now Agentforce Public Sector. You may see references to Public Sector Solutions in Salesforce applications and documentation.
Public Sector provides these Experience Cloud site templates.
- Benefit Assistance
- Includes pages that allow constituents to apply for benefits, view and file complaints, access care plans and tasks, and report a change of circumstances. The Benefit Assistance template is also used for complaint intake for justice and investigative case management.
- See Build a Benefit Assistance Experience Cloud Site in Public Sector.
- Career Site
- Enable job seekers to search and apply for jobs that match their preferences, and track their job applications.
- See Build an Career Site for Your Organization.
- Emergency Response Site
- Allows constituents to request emergency assistance and get information during times of crisis. Businesses can also request critical supplies to help ensure the health and safety of employees and customers.
- See Emergency Program Management for Public Sector.
- Employee Site
- Includes pages where hiring managers can easily work with recruiters to review and approve requisitions and job postings; and hiring managers and interviewers can assess the applicants that they’re assigned.
- See Build an Employee Site for Talent Recruitment Management in Public Sector.
- Grantmaking
- Creates a site where grantmakers can post and manage funding opportunities and grantseekers can apply for and report back on grants. Allows external reviewers to assess grant applications.
- See Set Up a Grantmaking Experience Cloud Site.
- Licenses And Permits
- Includes pages that allow constituents to assess their license or permit needs, apply for licenses and permits, renew licenses and permits, search for license or permit holders, file and view complaints, and view their inspection history.
- See Build a License and Permit Experience Cloud Site in Public Sector.
- Service Provider Portal
- Includes pages that allow providers to process referral requests, track service delivery, manage their information, and collaborate with agencies and constituents.
- See Build a Provider Experience Cloud Site in Public Sector.
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