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Public Sector Solutions Documentation
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            Considerations for Compliance Management with Agentforce

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            Considerations for Compliance Management with Agentforce

            Learn about some key factors that affect the agent’s behavior when customized for Compliance Management.

            Required Editions

            View supported product editions.
            • The Send Visit Summary Email flow uses the Send Email flow action to send emails to the primary business owner. Each licensed org can send single emails to a maximum of 5,000 external email addresses, or recipients, per day. A day is based on Greenwich Mean Time (GMT). After you’ve sent 5,000 external emails in a day, the agent can’t send new emails to complaint participants till the next day. See Flow Core Action: Send Email.
            • The visit summary email can include up to 45 records cumulatively across these objects: Regulatory Code Violation, Violation Enforcement Action, and Regulatory Transaction Fee. Exceeding this limit can cause the large language model (LLM) to generate unexpected email output.
            • You can upload multiple policy documents to the Agentforce Data Library and use a single retriever ID to handle the files.
             
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