Loading
Public Sector Documentation
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Manage Users for Talent Recruitment Management

          Manage Users for Talent Recruitment Management

          Create the required roles, profiles, and user records for recruiters and HR specialists, hiring managers, and interviewers. Give users the permissions they need to complete their recruiting and hiring tasks.

          Required Editions

          Assign a Role to the Admin User

          To create other users, the admin must have a role. Create and assign a role to the admin.

          Required Editions

          User Permissions Needed
          To create, edit, and delete roles: Manage Roles
          1. From Setup, in the Quick Find box, enter Roles, and then, under Users, select Roles.
          2. Click Set Up Roles.
          3. Under your organization’s name, click Add Role.
          4. Enter a label, such as Admin. Press Tab to populate the role name.
          5. Save your changes.
          6. Assign the role to the admin.
            1. Click Assign Users to Role.
            2. Under Available Users, for Search, select All Users.
            3. Select the admin username, and then click Add.
            4. Save your changes.

          Create Roles for Talent Recruitment Management Users

          Create roles for HR specialists and recruiters, hiring managers, and interviewers.

          Required Editions

          User Permissions Needed
          To create, edit, and delete roles: Manage Roles
          1. From Setup, in the Quick Find box, enter Roles, and then, under Users, select Roles.
          2. Click Set Up Roles.
          3. Expand the Admin role and click Add Role.
          4. Enter a label, such as HR Specialist. Press Tab to populate the role name.
          5. Save your changes.
          6. Repeat the step to create the roles for hiring managers and interviewers. Add the role for interviewers under the role for hiring managers in the hierarchy.

          Create a User Profile for Recruiters and HR Specialists

          Clone and customize the Standard User profile for recruiters and HR specialists to give them access to the required features and objects.

          Required Editions

          User Permissions Needed
          To create profiles: Manage Profiles and Permission Sets
          Note
          Note

          Salesforce offers two ways to work with profiles: the enhanced profile user interface and the original profile user interface. You can switch between the two in Setup. Search for and select User Management Settings, and then turn Enhanced Profile User Interface on or off as needed. These instructions assume you're working with the enhanced profile user interface.

          1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
          2. Next to the Standard User profile, click Clone.
          3. Enter a name for the profile, such as HR User, and save your changes.
          4. Select Object Settings.
            1. Set object permissions based on your needs, using the table as a guide.
              Object Permissions
              Assessments Read, Create, Edit
              Assessment Questions Read, Create, Edit
              Assessment Question Assignments Read, Create, Edit
              Assessment Question Configs Read, Create, Edit
              Assessment Question Responses Read, Create, Edit
              Assessment Question Sets Read, Create, Edit
              Assessment Question Set Configs Read, Create, Edit
              Assessment Question Versions Read, Create, Edit
              Omni Process Assessment Question Versions Read, Create, Edit
              Omni Script Configurations Read
            2. Click an object’s name to view its settings page, and then click Edit.
            3. In the Object Permissions section, turn on the required permissions.
            4. Save your changes.
          5. Assign the person account record type to the profile.
            1. On the Object Settings page, click Accounts, and then click Edit.
            2. In the Account: Record Types and Page Layout Assignments section, set Person Account as an assigned record type.
            3. Save your changes.

          Add Recruiter and HR Specialist Users

          Add recruiters and HR specialists as users to enable them to manage talent recruitment and hiring in Public Sector (formerly Public Sector Solutions).

          Required Editions

          User Permissions Needed
          To create users: Manage Internal Users
          1. From Setup, in the Quick Find box, enter Users, and then select Users.
          2. Click New User.
          3. Enter the user’s name and email address and a unique username in the form of an email address. By default, the username is the same as the email address.
          4. For Role, select HR Specialist.
          5. For User License, select Salesforce.
          6. For Profile, select HR User.
          7. Select Generate new password and notify user immediately to have the user’s login name and a verification link emailed to the new user.
          8. Save your changes.
          9. Hover over Permission Set Assignments, and then click Edit Assignments.
          10. Move these permission sets from the Available Permission Sets list to the Enabled Permission Sets list.
            • Action Plans
            • Compliant Data Sharing User
            • Criteria-Based Search and Filter
            • Document Checklist
            • Dynamic Assessment Access
            • Industries Assessment
            • OmniStudio User
            • Talent Recruitment Management Specialist Access

            Alternatively, assign the user the Talent_Recruitment_Management_Specialist permission set group to assign them the required permission sets.

            See View and Assign Permission Sets in Public Sector and View and Assign Permission Set Groups in Public Sector.

          11. Save your changes.

          Create a User Profile for Employees

          Clone and customize the Standard Platform User profile to grant employees access to required objects and data on the employee site.

          Required Editions

          User Permissions Needed
          To create profiles: Manage Profiles and Permission Sets
          Note
          Note

          Salesforce offers two ways to work with profiles: the enhanced profile user interface and the original profile user interface. You can switch between the two in Setup. Search for and select User Management Settings, and then turn Enhanced Profile User Interface on or off as needed. These instructions assume you're working with the enhanced profile user interface.

          1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
          2. Next to the Standard Platform User profile, click Clone.
          3. Enter a name for the profile, such as Employee User, and save your changes.
          4. Click Edit.
          5. In the Field-Level Security section, next to the Assessment object, click View.
          6. Click Edit.
          7. For all the fields, enable Read Access, and save your changes.
          8. Similarly, enable Read Access for all the fields on the Assessment Question Response object.

          Create Employee Site Users

          To provide employees access to your Employee site for Talent Recruitment Management, make them standard platform users and assign them the Salesforce Platform license and the cloned Standard Platform User profile. Depending on their responsibilities in the recruitment process, assign them the appropriate role.

          Required Editions

          User Permissions Needed
          To create or edit Salesforce Platform users: Manage Users
          1. From Setup, in the Quick Find box, find and select Users
          2. Click New User.
          3. Enter the user’s name and email address and a unique username in the form of an email address. By default, the username is the same as the email address.
          4. Select Salesforce Platform as the user license. The user license determines which profiles are available for the user.
          5. Select the user profile that you cloned, Employee User.
          6. Select an appropriate role. For example, Hiring Manager, Interviewer.
          7. If necessary, change the system-generated nickname for the user. The nickname is the user’s display name in an Experience Cloud site.
          8. To ensure that the user doesn’t receive a password until you activate your Experience Cloud site, deselect Generate new password and notify user immediately.
          9. Save your changes.

          Assign Permissions to Hiring Managers and Interviewers

          Required Editions

          User Permissions Needed
          To create or edit Salesforce Platform users: Manage Users
          1. Assign these permission sets to hiring managers.
            • Action Plans
            • Criteria-Based Search and Filter for Experience Cloud
            • Document Checklist
            • Dynamic Assessment Access
            • Industries Assessment
            • Industries Visit
            • OmniStudio User
            • Talent Recruitment Management Hiring Manager Access

            Alternatively, assign them the Talent_Recruitment_Management_Hiring_Manager permission set group to assign them the required permission sets.

          2. Assign these permission sets to interviewers.
            • Action Plans
            • Criteria-Based Search and Filter for Experience Cloud
            • Document Checklist
            • Dynamic Assessment Access
            • Industries Assessment
            • Industries Visit
            • OmniStudio User
            • Talent Recruitment Management Employee Access

            Alternatively, assign them the Talent_Recruitment_Management_Employee permission set group to assign them the required permission sets.

          Create a User Profile for Applicants

          Clone and customize the Customer Community Plus User profile for applicants to give them access to the required features and objects.

          Required Editions

          User Permissions Needed
          To create profiles: Manage Profiles and Permission Sets
          Note
          Note

          Salesforce offers two ways to work with profiles: the enhanced profile user interface and the original profile user interface. You can switch between the two in Setup. Search for and select User Management Settings, and then turn Enhanced Profile User Interface on or off as needed. These instructions assume you're working with the enhanced profile user interface.

          1. From Setup, in the Quick Find box, enter Profiles, and then select Profiles.
          2. Next to the Customer Community Plus User profile, click Clone.
          3. Enter a name for the profile, such as Applicant User, and save your changes.
          4. Select System Permissions and then click Edit.
          5. Select Enables consumers and partners to execute Omniscripts, DRs, Cards through a Community or off platform.
          6. Save your changes.
          7. Select Object Settings.
            1. Set object permissions based on your needs, using the table as a guide.
              Object Permissions
              Accounts Read, Create
              Contacts Read, Create
              Document Checklist Items Read, Create, Edit, Delete
              Omni Data Transformation Items Read
              Omni Data Transformations Read
              Omni Electronic Signature Templates Read
              Omni Processes Read
              Omni Process Compilations Read
              Omni Process Elements Read
              Omni Process Transient Data Read
              Omni Script Configurations Read
              OmniScript Saved Sessions Read, Create, Edit, Delete
              Omni UI Cards Read
            2. Click an object’s name to view its settings page, and then click Edit.
            3. In the Object Permissions section, turn on the required permissions.
            4. Save your changes.
          8. Assign the person account record type to the profile.
            1. On the Object Settings page, click Accounts, and then click Edit.
            2. In the Account: Record Types and Page Layout Assignments section, set Person Account as an assigned record type.
            3. Save your changes.
           
          Loading
          Salesforce Help | Article