Feature Disruption - Service Cloud Voice

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Retail Execution at Your Fingertips

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Reorder

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Reorder

Repurpose orders from previous visits to create orders.

Available in Lightning Experience in Professional, Unlimited, and Enterprise Editions that have Consumer Goods Cloud enabled.

Go to Overview and tap Previous Orders. Depending on your permissions, you can see some or all previous orders, including the order date, number of items, and total order value.
Tap Reorder to reorder a complete lot. You can repurpose a previous order by tapping Modify.
Review the products selected. You can change the quantity of the products, if needed.
Verify the quantity and price of the products and tap Confirm Order.

Note You can’t reorder if there is an existing cart. To reorder, delete your current cart.