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Revenue Cloud Billable Usage Types
Usage of certain Revenue Cloud features impacts your event credit consumption. For more information on how usage is billed, refer to your contract or contact your account executive.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer editions |
Event Credit Usage
When you purchase a Revenue Cloud license, revenue events are granted upon activation of the contract. You can use these granted events according to the contract length, without any daily or monthly limits.
Event credit usage applies to Revenue Cloud features.
Revenue Cloud calculates event credit usage based on user type.
- External Users: Users who process, query, or analyze records by using APIs or from Experience Cloud sites.
- Internal Users: Users who process, query, or analyze records from Salesforce Lightning Experience or Salesforce Flow.
- B2B Commerce Users: Users who interact with a Salesforce B2B Commerce storefront to perform commerce actions, such as purchasing products or amending, renewing, and canceling subscriptions.
| Usage Type | Description | Internal Users | External Users | B2B Commerce Users |
|---|---|---|---|---|
| Pricing | Usage is calculated based on the invocation of Pricing APIs that lead to a successful pricing attempt. A pricing API call is deemed as successful even if certain lines in a transaction aren’t priced, which can happen due to misconfiguration or inability to get relevant price information. A pricing API call is successful when an attempt is made to price a line item and when the price is calculated and returned or an error code is logged. |
Not Billed | Billed | Not Billed |
| Configuration | Usage is calculated based on the invocation of Configuration APIs through the user interface or through headless integration. | Not Billed | Billed | Not Billed |
| Create Quotes | Usage is calculated based on the number of Revenue Cloud quote records created by using Revenue Cloud APIs. A quote is considered a Revenue Cloud quote if it has the Revenue Lifecycle Management application usage assignment. |
Not Billed | Billed | Not Billed |
| Create Orders | Usage is calculated based on the number of Revenue Cloud order records created by using Revenue Cloud APIs. An order is considered a Revenue Cloud order if it has the Revenue Lifecycle Management application usage assignment. |
Not Billed | Billed | Not Billed |
| Manage Contracts | Usage is calculated based on the number of Revenue Cloud contract records. A contract is considered a Revenue Cloud contract if it has the Revenue Lifecycle Management application usage assignment. |
Not Billed | Billed | Not Applicable |
| Orchestrate Orders | Usage is calculated based on the number of orders submitted to Dynamic Revenue Orchestrator with the Revenue Lifecycle Management usage type. | Billed | Billed | Not Applicable |
| Manage Invoices | If you have only the Revenue Cloud Advanced license, usage is calculated based on the Invoice records that are created. If you have the Revenue Cloud Billing license, usage is calculated based on the positive amount of all the posted Invoice Line records that are created. Credits aren't reversed if you post invoices and void them later. |
Billed | Billed | Billed |
