Obligation Management Configuration

Achieve compliance, fulfill contractual commitments, and proactively mitigate risks by using the Obligation Management feature in Salesforce Contracts.

• Create Obligation Status Picklist Value
  The default obligation statuses are Compliant, Non-Compliant, and At Risk. Configure additional custom obligation statuses. These custom obligation statuses are available when you create and update any obligation.
• Activate Obligations Based on Contract Status
  Use the Activate Obligations Based on Contract Status contract type config setting to define the state of a contract based on which the obligation state gets updated. Based on this setting, the obligations transition from the On Hold state to Active, Inactive, or Expired based on the start and end dates of the obligation. The default config value for Activate Obligations Based on Contract Status is Activated.
• Configuration of Obligation Notifications
  The CLM admin can notify your users with timely email and in-app notifications for obligations. In-app notifications are enabled by default, and you can disable email notifications. The notifications trigger when an obligation is assigned or deleted or when the obligation status or metadata is updated.
• Define Sharing Settings for Obligations
  To make the obligation records created by your obligation manager accessible to all users within an org, system admins must define the sharing settings.