After a database export is created, view and manage exports execution in the History
tab. If an export fails, troubleshoot to find out what happened. You can download a report, and
even rerun or reprocess it.
Required Editions
User Permissions Needed
To create a database export:
Admin
From the Analyze & Act tab, select Database
Exports.
Select the export that you want to troubleshoot.
On the toolbar, click History.
If an export fails, select the row of the job, click More Actions,
and then select Show Detailed Log to understand why the export failed.
If the dataset was created successfully but failed to load to the database table, click
Rerun. This action takes the dataset and loads it into the database
again. For example, rerun a report if the credentials failed during loading.
To reprocess the entire job according to the same date range, click Re-Process
Job.
To download the data to a local file, click Download.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.