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Integrate and Analyze Marketing Data with Marketing Cloud Intelligence
Run the Workspace Health Monitoring App

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Run the Workspace Health Monitoring App

Get an overall view of your workspace entities with the Workspace Health Monitoring app. View all successful and failed data streams, reports, actions, and workflows. Open an entity to view more details, and then fix an issue by opening a ticket or by sending an email to a colleague informing them of the issue.

Required Editions

User Permissions Needed
To run the Workspace Health Monitoring app Admin
  1. In Marketing Cloud Intelligence, on the Marketplace tab, select Apps.
  2. Click Installed Solutions, and then select the Workspace Health Monitoring app. The main page shows an overview of your workspace’s health.
    Workspace Health Monitoring main page
  3. To view more details about a specific entity, such as data streams, select the tabs at the top of the page, or click Take Action.
    The content changes per entity type, so not all filters and options are available for each tab.
    WS health app example
  4. Group the items by data source or error, and filter by different statuses, such as enabled or disabled.
  5. Filter by the type of error:
    • Failure: The process failed and the entity wasn’t created.
    • Inspect: The process didn’t work as expected. For example, a data stream was processed successfully but didn’t log any new data.
  6. Click the failed entity, and view more details.
    Example with failed entity.
    • Edit: Edit the entity. For example, if you’re viewing a data stream, this option takes you to the data stream to fix it.
    • Disable: Disable the entity and prevent it from running.
    • Re-Process: Reprocess the entity.
    • Open Ticket: Create a ticket, and send it directly to the Marketing Cloud Intelligence support team.
    • Send Email: Create and send an email to inform another admin in your account. Your local email provider opens up automatically.

Here’s a video about the Workspace Health Monitoring app “Inspect” Entities:

 
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