Configure a File Drop Automation

Set up an automation in Marketing Cloud Engagement that starts when a file is uploaded to your Enhanced SFTP location.

1. Click New Automation.
2. Select File Drop.
3. Click Configure.
4. Choose whether to use a file name pattern for the trigger.
   • If you’re using a file name pattern, select an operator and provide text for the pattern. Don’t include a file extension. If you select Contains, Automation Studio reads all files dropped into the Import or Triggered_Automations directories in the Enhanced SFTP location.
   • If you select No Filename Pattern, assign a directory as a trigger for one automation at a time. You can use the Import or Triggered_Automations directory, or a subdirectory of one of these folders, as the assigned directory.
   When a dropped file matches more than one active trigger, Automation Studio randomly selects one trigger. Alternatively, to make sure that your trigger is selected, use subdirectories when you select file name pattern matching.
5. If you want Automation Studio to ignore new requests that occur when an automation is running, turn off queuing.
   

   Note If you pause or deactivate a File Drop Automation, any queued instances of the automation that have a status of QueuedFile retain that status permanently.
6. Select the directory for the system to watch. When a file is dropped in this folder, the automation starts.
7. Click Done.
8. Drag an activity onto the canvas.
9. To view all activities of the selected type, click Choose.
   All existing configured activities of that type appear. You can sort the columns or search by keyword, name, or external key. To see a summary, click an activity.
10. Select an activity or create one.
11. Add and configure more activities as needed.
12. Save and activate the automation.
13. To receive notifications about automation success or failure, on the Activity tab, select Notification Settings and enter an email address.