Delete Contact Information from Your Account in Contact Builder

You can delete contact information from your account using Contact Builder.

Note Deletions can’t be undone, particularly when deleting contacts from lists or data extensions. Make sure all necessary data is backed up before you proceed.

1. Navigate to All Contacts in Contact Builder.
2. To delete a single contact, select the checkbox next to the contact. Click and select Delete selected contact.
3. To delete multiple contacts on a single list view page, select the checkbox next to those contacts. Click and select Delete selected contact. If you navigate away from the page before deleting, your selections are not saved.
4. To delete all contacts from a list or data extension, click and select the source.
   1. Choose whether to delete from a list or data extension.
   2. Navigate to the correct list or data extension and select the appropriate checkbox.
   3. Choose whether you want to delete just the contacts from the list or data extension, or delete the entire list or data extension.
5. Click Delete Contacts.
6. Review the deletion information and click Delete.

To track deletion progress, click and select View Pending Deletions.

To see the status of all deletions up to 30 days old, including deletions initiated through contact delete APIs, go to Contact Analytics in Contact Builder.

Note You can delete up to one million contacts per operation. To delete more, perform multiple operations.