Create LINE Carousel Messages in Content Builder

A carousel message is a LINE message that can include 10 different messages within one carousel. To create LINE messages, your account must have LINE channels enabled. To learn more about how to get LINE access and channels, contact your Salesforce account executive.

1. In Content Builder, click Create, and then select Chat Messaging and LINE Message
2. Select Carousel and click Select.
   

   Important You can add up to 10 messages within one carousel, but all messages in a carousel must have the same number of images, buttons, and fields.
3. To add an image, on the Content tab, click Browse or add a URL.
   

   Note Use a JPEG or PNG image. The image URL maximum is 1,000 characters.
4. Add a title to your message. The maximum character count for the title is 40.
5. Enter your message. The maximum character count for messages is 60 characters.
   

   Note You can use AMPscript in all message fields. AMPscript doesn’t count toward the character limit.

   

   Note If the height limitation is exceeded, the lower part of the text display area gets cut off. For this reason, depending on the character width, the message text may not be fully displayed even when it is within the character limits.
6. Add buttons to your message. Buttons can take users to a specified URL. Each message must have one button and can have a maximum of three buttons
   1. Add labels for each button. Button label maximum is 20 characters.
   2. Add a behavior for each button.
   3. Add the URL that the button takes users to when they click. The Button Action URL maximum is 1,000 characters.
7. To select your background color for each message, click the Design tab and choose your color from the dropdown. You can also enter a hex code.
8. To configure layout and image settings, click the gear icon, make changes, and click Done.
9. To add another message to the carousel, click +.
10. For a subscriber-level preview for your message, click Subscriber Preview.
11. Click Save.