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Create Content in Marketing Cloud Engagement
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          Email Client Support for Default Templates

          Email Client Support for Default Templates

          Marketing Cloud Engagement has tested these browsers and clients for compatibility with Content Builder email templates.

          These email clients and mobile apps are tested for use with Content Builder default templates. Content and layouts were verified in emails built using default templates with email and web-based clients, apps, and devices.

          Grades

          • A - Thoroughly tested. Email templates are fully supported in these email clients.
          • B - Not thoroughly tested. Email templates are assumed to be functional in these email clients. Defects are investigated and fixed, if possible.
          • F - Explicitly unsupported and untested email clients.

          Desktop Clients

          Type Client Operating System or Browser Grade
          Desktop Outlook Office 365 Windows 10 B
          Desktop Outlook Office 365 Dark Windows 10 B
          Desktop Outlook Office 365 mac OS 10.15 A
          Desktop Outlook 2019 Windows 10 B
          Desktop Windows 10 Mail Windows 10 B
          Desktop Outlook 2016 Windows 10 B
          Desktop Outlook 2016 OS X 10.12 B
          Desktop Apple Mail 13 macOS 10.15 A
          Desktop Apple Mail 13 Dark macOS 10.15 A
          Desktop Apple Mail 12 Dark macOS 10.14 A

          Mobile Clients

          Type Client Operating System or Browser Grade
          Mobile iPhone 11 pro max iOS 13 A
          Mobile iPhone 11 pro iOS 13 A
          Mobile iPhone 11 pro Dark iOS 13 A
          Mobile iPhone 11 iOS 13 A
          Mobile iPhone XR iOS 13 A
          Mobile iPhone XS iOS 12 A
          Mobile iPhone 8 Plus iOS 13 A
          Mobile iPhone XS Max iOS 12 A
          Mobile Microsoft Outlook iOS 11.13 A
          Mobile iPad Pro (12.9 inch) iOS 13 A
          Mobile iPad Pro (11 inch) iOS 13 A
          Mobile iPad Mini iOS 13 A
          Mobile iPad (Gen 7) iOS 13 A
          Mobile Gmail App iOS 13 A
          Mobile Gmail App Android 8.0 A
          Mobile Samsung Mail Android 10.0 B

          Web Clients

          Type Client Operating System or Browser Grade
          Web Mail.ru Latest version of Chrome and Firefox A
          Web Yahoo mail Latest version of Chrome and Firefox A
          Web Gmail Latest version of Chrome and Firefox A
          Web G Suite Latest version of Chrome and Firefox A
          Web Office 365 Latest version of Chrome and Firefox B
          Web Outlook.com Latest version of Chrome and Firefox A

          Last update: May 2020

           
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