Create Custom Fields for Preferences

Create custom fields in Sales or Service Cloud for the communication preferences you want to include in the Profile Center to use with Marketing Cloud Connect for Marketing Cloud Engagement. You can create different custom fields for contacts and leads.

1. In Sales Service Cloud, click Setup.
2. Under Build, click Customize.
3. Under Contacts or Leads, click Fields.
4. Create a custom field.
5. Select the Checkbox data type.
6. Click Next.
7. Leave the default value set to Unchecked.
8. Enter the field, label, description, and attributes of the field and click Next.
9. Set the security levels for your field and click Next.
10. Select the location of your field.
11. Save the field.