Marketing Cloud Connect

Marketing Cloud Connect for Marketing Cloud Engagement combines the digital marketing capabilities of Engagement with the data management, segmentation, and campaign management tools in Salesforce. Create unitary customer relationships with more data-driven, personalized conversations and the ability to automate the customer journey. With Marketing Cloud Connect, access powerful Engagement tools directly within Sales or Service Cloud. Ensure a consistent branding and messaging experience, while engaging customers in relevant conversations and ultimately driving more leads into Salesforce.

Help documentation is based on the latest managed package. Learn about upgrading to Marketing Cloud Connect.

Marketing Cloud Connect features work in Salesforce Classic. Those using Lightning Experience with Salesforce are automatically redirected to Salesforce Classic when Marketing Cloud Connect tabs are clicked.

• Upgrade to the Latest Marketing Cloud Connect Release
  To make sure that you have the most recent features and bug fixes before each release, we automatically update the managed package in your production org to the previously released version. In addition, your non-production org is upgraded to the newest version when the managed package is released. This process provides you with a full release cycle to test the new package before we auto-update your production org.
• Connect Clouds with Marketing Cloud Connect
  Get familiar with requirements, install the latest managed package, and configure your Salesforce accounts to start using Marketing Cloud Connect for Marketing Cloud Engagement.
• Manage Marketing Cloud Connect Settings
  Admins access Marketing Cloud Connect for Marketing Cloud Engagement settings and send configuration by navigating to the Engagement object in the Sales or Service Cloud. Admins can configure these settings, including sends, tracking, users, and business units, after the installation and setup process to enable sending through Marketing Cloud Connect.
• Email Sends
  Integrated users send Marketing Cloud Engagement emails through the Sales or Service Cloud with Marketing Cloud Connect. Send single emails to leads, contacts, and person account records, or send to a list through campaigns and reports.
• Frequently Asked Questions
  Review frequently asked questions about Marketing Cloud Connect for Marketing Cloud Engagement.
• Troubleshooting Guide
  Review troubleshooting tips for Marketing Cloud Connect for Marketing Cloud Engagement.
• Tutorials
  Practice Marketing Cloud Connect for Marketing Cloud Engagement features with these tutorials for specific use cases.