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Test the Connection in Marketing Cloud Connect
Make sure that Marketing Cloud Connect for Marketing Cloud Engagement is set up correctly for sending.
Map field attributes in Engagement and ensure that you configured Marketing Cloud Connect settings before completing this test.
- To create an email for this test, go to Email Studio in Marketing Cloud.
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Click Content and create an email. For
example:
Sent to: %%emailaddr%% <br> JobID: %%jobid%% <br> <table cellpadding="2" cellspacing="0" width="600" ID="Table5" Border=0><tr><td><font face="verdana" size="1" color="#444444">This email was sent by: <b>%%Member_Busname%%</b><br>%%Member_Addr%% %%Member_City%%, %%Member_State%%, %%Member_PostalCode%%, %%Member_Country%%<br><br></font></td></tr></table> %%jobid%%<br><br> <a href="%%unsub_center_url%%" alias="Unsubscribe">Unsubscribe</a> <custom name="opencounter" type="tracking"> - Select Text Only.
- Name the email and click Next.
- Enter a subject line, for example, Integration Test.
- To test field mapping and personalization, enter the profile attributes that you mapped and System Attributes.
- Select these System Snippets: Physical Mailing Address (Required), Profile Center (Required), and Forward to a Friend.
- Save the email.
- To create a lead and report for this test, navigate to the Leads object in Sales Cloud.
- Create a lead with your name, email address, and ZIP code.
- Navigate to the Reports object.
- Create a report that displays only your lead record. Include Contact or Lead ID in the report. For example, create a Lead Report where Last Name = your last name and ZIP code = your ZIP code.
- Save the report to the Marketing Cloud Admin report folder.
- If your account is configured for non-scope by user, filter the report to show all leads.
- To test the connection by sending an email, navigate to the Marketing Cloud object.
- To select the email you created for this test, click Find.
- Select Report for Recipients and search for the report you created for this test.
- Select your email address for the From email address list.
- Certify that all of these people have opted in.
- Send the email.
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To verify the test in the Sales Cloud, navigate to the
Email Sends object.
Note The test send can take up to 60 minutes to complete.
- Click the Email Send Number in the Recently Viewed list that corresponds with the test send.
- To confirm that send was completed, check the status of the email.
- Check the test email that you received to ensure the personalization populated correctly.
Previous Topic: Configure Settings

