Cross-Channel apps allow you to take your data from separate silos, and then connect,
visualize, and analyze your key data sources. The apps are available in the Cross-Channel tab,
where you can demo and install various apps.
Required Editions
Available in: Intelligence Reports Advanced
Note Every cross-channel app can only be installed once, providing a single account per external
data provider. With the full Intelligence Reports for Engagement license, you have access to a
vast number of apps, unlimited app installations and you can connect as many external data
providers as needed.
Manage Cross-Channel App Credentials Use the app credentials manager to view data sources that you added to your cross-channel apps and the credentials for each data source. When connecting third-party platforms to your apps, you can add new account credentials, refresh, or update existing credentials. If a data error occurs with your app, you can access and edit the credentials or log a support ticket.
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