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          Calculated KPI Formulas and Common SQL Functions

          Calculated KPI Formulas and Common SQL Functions

          You can include calculated KPI formulas in your queries, such as ‘push open rate’ using the SQL tool in Queries.

          Required Editions

          Available in: Intelligence Reports Advanced

          This table includes examples of common SQL functions and formulas for calculated KPIs.

          Output Function Category Example
          Email Bounce Rate sum(email_bounces)/sum(email_sends) as email_bounce_rate Calculated Measurement 3.02%
          Email Click Rate sum(email_unique_clicks)/(sum(email_sends)-sum(email_bounces)) as email_click_rate Calculated Measurement 2.66%
          Email Click To Open Rate sum(email_unique_clicks)/sum(email_unique_opens) as email_click_to_open_rate Calculated Measurement 9.17%
          Email Deliveries sum(email_sends)-sum(email_bounces) as email_deliveries Calculated Measurement 74
          Email Delivery Rate (sum(email_sends)-sum(email_bounces))/sum(email_sends) as email_delivery_rate Calculated Measurement 96.98%
          Email Open Rate sum(email_unique_opens)/(sum(email_sends)-sum(email_bounces)) as email_open_rate Calculated Measurement 29.00%
          Email Unsubscribe Rate sum(email_unique_unsubscribes)/(sum(email_sends)-sum(email_bounces)) as email_bounce_rate Calculated Measurement 0.54%
          Event Month date(date_trunc('month', event_date)) Date 01 Aug 2021
          Event Quarter date(date_trunc('quarter', event_date)) Date 01 Jul 2021
          Event Week date(date_trunc('week', event_date)) Date 02 Aug 2021
          Event Weekday format_datetime(event_date, 'EEEE') Dimension Friday
          Event Year date(date_trunc('year', event_date)) Date 01 Jan 2021
          Push Bounce Rate sum(push_bounces)/sum(push_sends) as push_bounce_rate Calculated Measurement 3.02%
          Push Deliveries sum(push_sends)-sum(push_bounces) as push_deliveries Calculated Measurement 74
          Push Delivery Rate (sum(push_sends)-sum(push_bounces))/sum(push_sends) as push_delivery_rate Calculated Measurement 96.98%
          Push Open Rate sum(push_opens)/(sum(push_sends)-sum(push_bounces)) as push_open_rate Calculated Measurement 29.00%
          Send Month date(date_trunc('month', send_date)) Date 01 Aug 2021
          Send Quarter date(date_trunc('quarter', send_date)) Date 01 Jul 2021
          Send Week date(date_trunc('week', send_date)) Date 02 Aug 2021
          Send Weekday format_datetime(send_date, 'EEEE') Dimension Friday
          Send Year date(date_trunc('year', send_date)) Date 01 Jan 2021

          Here is an example of how to use Event Weekday and Email Delivery Rate formulas from the calculated KPI formula table, in order to retrieve the email delivery rate per subscriber and weekday.

          select subscriber_key,format_datetime(event_date, 'EEEE') as event_weekday, sum(email_sends) as email_sends, sum(email_bounces) as email_bounces, (sum(email_sends)-sum(email_bounces))/sum(email_sends) as email_delivery_rate
          from engagement_data
          Where event_date between (now()- INTERVAL '7' DAY) and now()
          group by subscriber_key,  format_datetime(event_date, 'EEEE')
          having sum(email_sends)>0
          

          Here you can see the results of the email delivery rate per subscriber and weekday:

          Intelligence Reports calculated

           
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