Bulk Send a Message from a Quick Send Message Record
Send a single message to up to 100,000 contacts, leads, or person accounts from any Quick Send message record using Salesforce list views. SMS messages aren't available in Bulk Quick Send.
Required Editions
| User Permissions Needed | |
|---|---|
| To use Bulk Quick Send: |
|
- In Salesforce, navigate to a Quick Send message record.
- In the Audience component, select the Bulk Send tab.
- Search for and select any list view.
Tip Contact or lead list view names are prefixed with the object type. For example, Contact - White Glove Contacts. If you’re using person accounts, you target the contact list views. Account list views aren’t available. - Click the pencil icon.
- Optionally, customize the message.
Note- Your organization determines the content you can customize, so it's possible you can't modify certain messages. You can still send the message.
- You can preview for the first 100 recipients.
- Any customizations made apply to all recipients.
- Select Prepare Bulk Send. The system redirects you to the new Bulk
Send Job record. The message is ready to send when the system updates the Status field to
Waiting.
- If the user who prepares the send is different from the user who starts the send, the User ID stored in the Marketing Cloud Engagement event data extension (sfUserId) is the user who prepares the send.
- If your organization uses the Collaborative Campaigns (Auto Send) feature, you can add up to 100,000 members for a given Auto Send campaign, or a total of 100,000 members across campaigns scheduled at the same time by the same person. If you exceed the 100,000 member limit, the Auto Send only sends 100,000. If your audience is greater than 100,000 members total across multiple campaigns to send to, consider staggering the sends in 5-minute intervals.
- To start the send, select Start on the Bulk Send component. The send is complete when the Bulk Send Job’s Status changes to Complete. Sending is complete when the system updates the Status field to Complete. You can view send errors after the Bulk Send is finished
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