Export Email Studio Subscribers by Status

You can export subscribers based on subscriber status in Email Studio. This information applies to accounts with the enhanced subscriber features enabled. To export subscribers, account admin role or permission to access lists is required.

1. Hover over Subscribers.
2. Click All Subscribers or Lists and select the name of the list.
3. Click Search.
4. Select Subscriber Status under Search where.
5. Select the subscriber status to export under Is equal to.
6. Click Find Now.
7. Click Export.
8. Click Next.
9. Complete the File and Delivery fields.
   • Export a file of type: Select your supported export file type.
   • Compression: To zip the export file before delivery, click Yes.
     

     Note Compress files for large lists, especially if you choose the email delivery option.
   • Delivery: Choose how the export file is delivered to you.
     • Via FTP after the export process completes: The export file is delivered to the Export folder in your enhanced FTP account.
     • As an attachment to an email when the export process completes: The export file is emailed to the address that you enter in the email address text box.
     

     Note If the export file is over 5 MB, the system delivers it to your enhanced FTP account regardless of what you select. If you do not have an enhanced FTP account, open a ticket in the Help and Training portal.
10. Click Next.
11. Choose the data to export by moving the desired attributes from the box on the left to the box on the right.
    

    Note Choose up to approximately 150 data fields per export file. You can’t export the following system field attributes.

    • Add Method
    • Added By
    • Bounce Count
    • Modified Date
12. Click Export.
    

    Note How long the export takes depends on the amount of data exported.
13. Click Finish.