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Email in Marketing Cloud Engagement
How Full-Text Search Works

How Full-Text Search Works

Learn how to use full-text search in Marketing Cloud Engagement.

Note
Note You cannot search for Salesforce Data Extensions in the Subscriber selector.

Full-Text search is used when searching for URLs in job links, list names, group names, data extension names, and individual subscribers in lists and groups in Subscriber Preview.

Full-Text search is a type of search that returns every word or phrase, excluding ignored text, beginning with the search term. The search only searches data in the searchable field. Search must contain at least three characters before you can start the search. Entering more characters can improve the performance of the search. The search searches phrases in English and works with some Latin-based languages. To learn more about Full-Text search, see Microsoft Learn: Full-Text Search.

Ignored text includes characters, numbers, and words filtered out of full-text search phrases because they add no value to a search. For example, full-text search ignores words such as a, and, the, and my. If your search contains ignored text, your results can be limited. We recommend using search terms that do not contain ignored text.

Your search cannot include wildcard characters, which are special characters used for unknown text. For example, you cannot use *2015 to find everything ending with 2015. Your search results would contain everything that begins with 2015. Examples of wildcard characters include *, ?, [ ], !, and #.

Scenario 1

A Northern Trail Outfitters marketer wants to update the following URL: http://www.sample-company.com/search/full-text/?id=Jul2015. Searching for the following words or phrases would return the specified URL:

  • http
  • www
  • sample
  • company
  • com
  • search
  • full
  • text
  • id
  • Jul2015

You can also use the beginning portion of these words or phrases, such as sam, co, or Jul. If you searched on ample or 2015, this URL does not return because the portions of the URL separated by punctuation do not begin with ample or 2015.

Scenario 2

A Northern Trail Outfitters marketer wants search for their January 2015 Folder. Searching for the following words or phrases would return the specified email address:

  • January
  • Folder

Ignored Text

Note
Note The text .com is ignored when used right before and after the @ when search for subscribers in a list.
Ignored Text

<empty space>

!

"

#

$

%

&

(

)

*

+

,

-

.

/

:

;

<

=

>

?

@

[

\

]

^

{

|

}

~

¡

¦

§

«

±

·

»

¿

×

÷

_

0

1

2

3

4

5

6

7

8

9

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Z

.com

about

after

all

also

an

and

another

any

are

as

at

be

because

been

before

being

between

both

but

by

came

can

come

could

did

do

does

each

else

for

from

get

got

had

has

have

he

her

here

him

himself

his

how

if

in

into

is

it

its

just

like

make

many

me

might

more

most

much

must

my

never

no

now

of

on

only

or

other

our

out

over

re

said

same

see

should

since

so

some

still

such

take

than

that

the

their

them

then

there

these

they

this

those

through

to

too

under

up

use

very

want

was

way

we

well

were

what

when

where

which

while

who

will

with

would

you

your

 
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