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Import Microsoft Outlook Contacts
You can use Marketing Cloud Engagement to send emails to the contacts you keep in Microsoft Outlook. In Outlook, prepare and export the contacts who have given you permission to send marketing messages. Then, import the contact data into Email Studio.
Before you import the contact data, make sure that your Outlook contacts’ attributes match the fields that are set up in Email Studio.
- The CSV import file must include values for every profile and preference attribute that’s marked as required. To simplify field mapping, change the column headers of your import file to match the attribute field names in Email Studio.
- All fields with restricted values, such as from a dropdown list, must exactly match an accepted value.
- In the import file, remove the fields that aren’t needed in Email Studio.
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Export your Microsoft Outlook contacts into a CSV file.
If you’re asked to install an Outlook translator feature, click Yes.
- Review the CSV file, and make any necessary changes.
- Import the CSV file into Email Studio.
- Troubleshoot Microsoft Outlook Contacts Imports
Use these tips to troubleshoot importing Microsoft Outlook contacts in Email Studio for Marketing Cloud Engagement.

