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Connect to the SFTP Server
Learn how to use a third-party SFTP client to connect to the Marketing Cloud Engagement SFTP server. After you connect, you can download files from the SFTP server and upload files to it.
Download and install an SFTP client. There are numerous SFTP clients available for every operating system. If you aren’t sure which client to use, contact your IT organization. This information assumes that you use a graphical file transfer client, as opposed to a command-line-based client.
- In Marketing Cloud Engagement Setup, in the Quick Find box, enter ftp, and then select FTP Accounts.
-
Click the copy button (
) to
copy the server URL.
- In your client, open a new SFTP connection. For the URL, enter the server URL that you copied from Marketing Cloud Engagement. For the port, enter 22.
-
Enter the username and password for your SFTP account. If your account is
configured to use an SSH key for authentication, select your key.
Note Your SFTP login credentials aren’t the same as the credentials that you use to log in to Marketing Cloud Engagement. - Connect to the server.
After you connect, begin transferring files to or from the server. The SFTP server has three directories:
- Import: Upload files to this directory to make them available for import jobs.
- Export: Download subscriber exports from this directory.
- Reports: Download report data from this directory.
Supported SSH Algorithms
The SFTP service supports these SSH algorithms.
Ciphers:
- aes128-cbc (legacy)
- aes128-ctr
- aes256-cbc (legacy)
- aes256-ctr
MAC Algorithms:
- hmac-sha1
- hmac-sha2-256
- hmac-sha2-512
Key Exchanges:
- diffie-hellman-group-exchange-sha256
- diffie-hellman-group14-sha1
- diffie-hellman-group14-sha256
- diffie-hellman-group16-sha512
