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Journeys and Automations in Marketing Cloud Engagement

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Update an Account Activity in Journey Builder

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Update an Account Activity in Journey Builder

You can update a Sales or Service Cloud account through a Journey Builder activity in Marketing Cloud Engagement.

Select the object to update.
If the journey data includes the object record that you’re updating, click Simple Update, or click Find and Update.
Find and Update requires that you have an Account ID in your journey or a Marketing Cloud attribute. You can also choose what happens when multiple matching records or no records are found. Use the Simple Update option when there already is an Account object in the journey.
Map fields using a static value, Marketing Cloud Engagement attributes, or fields from other Sales or Service Cloud objects in the journey.
(Optional) Enter an optional name.
Save your work.