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Journeys and Automations in Marketing Cloud Engagement
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            Activity Type Reference

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            1. Salesforce Help
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            3. Engagement: Journey Builder and Automation Studio

            Activity Type Reference

            This table identifies and explains Activity Type messages displayed on the Contacts page in Journey Builder.

            Use Activity Type with the value shown in the Status column to understand exactly where a contact is at a given moment.

            Note
            Note The Join activity isn’t shown as an Activity Type. Instead, when a Join activity sends a contact from one path to another, the next activity in that path is shown. Check the journey to see a contact's path after a Join activity and confirm the contact's route.
            Activity Type Meaning
            EMAIL

            The contact reached an Email activity.

            The contact receives an email unless goal criteria was met at this step.
            WaitActivity

            The contact is in or has left a wait period.

            The value shown in the Status column indicates whether the contact is in a wait period, or has recently left a wait period.

            • When the Status value is Waiting, the contact is in a wait period.
            • When the Status value is Complete, the wait period expired. The contact continued to the next activity.
            CONTACTDECISION

            The contact reaches a decision split and is sent down one of two or more paths depending on the activity's settings.

            Look for the next activity this contact reaches to find out which path the contact took.

            StartInteractionActivity The journey detected the event and started.
            Trigger The journey is evaluating contacts to see whether they meet filter criteria.
            undefined

            This type isn’t an activity. This message shows when the contact isn’t in the journey yet.

            The value shown in the Status column shows the state of the journey.
            StopInteractionActivity The contact exited the journey. Check the status column to see if this contact met goal criteria before reaching the exit.
            RANDOMSPLIT The contact was sent down one of two or more paths at random based on this activity's specific configuration.
            REST This type is an activity that was built via REST API. The person who created this activity added the Activity Name.
            Other

            This type is for behind the scenes validation or compliance activities-such as contact status checks, contact exit checks, and entry mode settings. These activities determine if the contact continues through the journey.
            DATAEXTENSIONUPDATE

            The contact reached an Update Contact activity.

            Check the activity's specific configuration to determine how this contact's data was modified.
            GoalCriteriaActivity

            The journey is evaluating the contact against the journey's goal criteria. Journey Builder checks goal criteria for every contact before sending them to the subsequent activity.

            When a contact meets goal criteria, and goal criteria has been set as exit criteria, the contact exits the journey. Check the Status column for specific information.
             
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