Feature Disruption - Service Cloud Voice

Feature degradation | Gmail Email delivery failure

Journeys and Automations in Marketing Cloud Engagement

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Clear a Transactional Send Journey Queue

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Clear a Transactional Send Journey Queue

You can clear a Transactional Send Journey queue when messages in a paused or errored journey are outdated and no longer eligible for delivery.

If the journey is Active, select Pause.
Click , and select Clear Message Queue.
Click Clear Queue.
Any queued messages are terminated and set to a Not Sent.
To confirm deletion, click the message activity, and review the Not Sent records or the Errored count in the Transactional view on the Journey Dashboard.