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Configure an Existing Content Builder SMS/MMS in Journey Builder
Use the SMS/MMS activity to power Journey Builder SMS sends to Marketing Cloud Engagement contacts in a journey. You can add SMS or MMS messages that you created in Content Builder to a Journey Builder SMS/MMS activity. MMS is only available in the United States and Canada.
To send an SMS from a journey, the normalized phone number (country code + phone number with no dashes or parentheses) is required in your data extension. The Locale field isn’t required to send an SMS from Journey Builder.
- In Journey Builder, drag the SMS/MMS activity to the canvas.
- Click the SMS/MMS activity, and add a name and description.
- To access an existing message, click Select Message, and select the type of message: Content Builder or SMS/MMS messages.
- Select the message to send and click Edit Selected Message.
- Configure the SMS/MMS activity.
- Click Save Message and Return.
- For a subscriber-level preview for your message, click Subscriber Preview.
- Click Done.
Referencing other Content Builder content in blocks returns table and HTML wrappers instead of text. To reference this content, use code snippets. See ContentBlockbyID.
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