Journey Versions

Manage multiple versions of customer journeys in Journey Builder. Configure a new journey version to change journey activities without affecting contacts in the current journey version.

Note This feature isn’t supported in Single Send journeys.

Only one draft version of a journey can exist at a time. You aren’t required to activate new draft versions immediately. Unfinished drafts are saved in the versions pane. To edit a draft, click an unfinished draft in the versions pane. After a version is activated, it becomes the current version. New contacts aren’t admitted into previous versions. Upon activation, this version begins detecting the journey's entry event and admitting contacts who qualify. A journey's Contact Entry and Journey settings persist across all versions.

The previous version of the journey continues to process contacts until all contacts present when the new version was activated have exited. Then the previous version becomes inactive. You can create drafts from inactive versions, but you can't relaunch an inactive version. Event keys carry across multiple versions of journeys.

You can’t reactivate a stopped version. To activate a new version based on a stopped version, navigate to the stopped version, click New Draft, then click Activate. Contacts that previously exited the journey aren’t admitted into the new version.

• Create a Journey Version
  To add, remove, reconfigure, or change the order of activities on the Journey Builder canvas, create a draft version of a Marketing Cloud Engagement journey. To prompt contacts to enter the new version, activate the draft.
• Stop a Journey
  Stop a customer journey in Journey Builder.
• Bulk Actions in Journey Builder
  Manage your journeys more easily from the Journey dashboard. You can modify up to 10 journeys at one time, and choose to do so for the current version or for all versions. Long or complex journeys may take longer to complete the request. You can modify up to 50 journey versions. If your request has more than 50 versions, only the first 50 are requested. The Journey and Version dashboards show which journeys have successfully completed.
• Delete Drafts and Inactive Journeys
  You can delete draft and inactive Marketing Cloud Engagement journeys in Journey Builder. When you delete an inactive version, all of that journey's goal and performance data are permanently removed. The journey's cumulative totals still include the goal and performance data tied to it.