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Specify an Explicit Attribute Path
Where multiple paths to an attribute exist, some filters have an ambiguous path in the filter expression. For instance, the filter could use an attribute other than the one you intended to determine which path a contact takes. If your filter’s configuration resulted in an ambiguous path, use these instructions to make the path explicit.
These activities don’t support setting explicit paths.
- Wait By Attribute Activities
- Sales Cloud Activities
- Attribute to Attribute Comparison Activities using Contact Builder attributes on the right side of the comparison
- Custom Activities and Update Contact Activities based on Contact Builder attributes
These activities default to using the shortest path to an attribute, even if that path isn't the path you selected when configuring the activity. We recommend that you create a single data extension with the necessary attributes for your journey that ensures the shortest path to your data.
- Open a journey that includes a decision split activity with a filter. Activities that contain an ambiguous path argument display a warning symbol in the upper right of the activity icon on the canvas.
- Create a draft of the journey.
- Click each of the affected activities, then click the warning symbol next to the ambiguous argument.
- From the Path dropdown at the top of the filter expression, select the desired attribute path.
- Click Done
- Save the journey.
-
Activate the new version of the journey. Stop previously running versions of the journey if
necessary.
Note If your filter’s configuration resulted in an ambiguous path, the existing filter still works. Following the August 2017 release, you can edit or confirm the filter path to ensure that they work as intended.
This example shows two paths to the Products attribute set within the same attribute group. The Product SKU is linked to a SKU in both the Abandoned_Cart and the Order_Details attribute sets. Both of those sets link back to All Contacts via the Contact Key.
