Test an Entry Event

Test your entry event in Journey Builder to ensure that it admits contacts as intended without contacts entering a live journey and receiving messages.

Important Test Mode doesn’t support the Salesforce Data and Campaign events. Date-Based Events aren’t compatible with Test Mode. Events and journeys created before this change continue to run without interruption. Use Audiences to admit contacts instead.

Note Only entry events that weren’t used in a journey are testable. We recommend that you test an event immediately after you create it.

1. Create or find the entry event on the Entry Sources page.
2. In the Availability column, click the link in your Event's row.
3. Select Test Mode.
4. Save your changes.
5. Fire an event using Automation Studio or the API.
6. Return to the Entry Sources page.
7. Click View Results.

   Total Contacts shows how many contacts were evaluated from the data source and matches the total number of contacts in the event source data extension.

   Accepted Contacts shows how many contacts met applicable filter criteria applied and entered the journey.

   Journey usage lists journeys that include this entry event. To view a journey, click the journey's name.

8. To see how the event handled each accepted contact, click Contacts Accepted.
9. To see how the event handled rejected contact, click Contacts Rejected.