Salesforce now sends email only from verified domains.

Journeys and Automations in Marketing Cloud Engagement

Table of Contents

No results

Here are some search tips

Check the spelling of your keywords.
Use more general search terms.
Select fewer filters to broaden your search.

Search all of Salesforce Help

Journeys and Automations in Marketing Cloud Engagement

Delete a Phone Number from Your WhatsApp Business Account in Marketing Cloud Engagement

You are here:

Delete a Phone Number from Your WhatsApp Business Account in Marketing Cloud Engagement

After you remove a connected or pending phone number from your WhatsApp Business account, WhatsApp messages aren’t sent for journeys configured with the deleted number.

In the app switcher, from the Mobile Studio dropdown list, select WhatsApp.
From the dropdown list for your active WhatsApp Business account, select Phone Numbers.

If prompted, log in to the Facebook account associated with your business.
In WhatsApp Business Manager, select the phone number that you want to delete, and click Delete.
Confirm that you want to delete the number.
If prompted, enter the password for the Facebook account connected to your WhatsApp Business account.