Create a MobileConnect SMS or MMS Message

Create and send engaging messages using templates in Marketing Cloud Engagement. MMS is only available in the United States.

Important Journey Builder SMS messages are created directly in Journey Builder. See Create the SMS Activity in Journey Builder.

1. Select a template.
2. Name the message.
3. Select a short or long code.
4. If applicable, select a From Name.
   A From Name sends your message to a customer’s mobile device as if your business is one of the customer’s contacts. Recipients can’t directly respond to messages from a From Name.
5. To acknowledge that you allow your customers to opt out, select Opt-Out Availability.
6. Select a send method.
   • Schedule—Schedule a message for immediate or future sending.
   • API Trigger—Deploy a message via an API call.
   • Automation—Create a message that sends via an automation in Automation Studio.
7. Select the audience.
   • For SMS messages, select a data extension, select a list, or create a list.
   • For MMS messages, select or create a list.
8. Enter the message.
9. Enter additional information, as necessary.
10. Select a delivery method.
    • Send Immediately—Immediately sends your message to contacts who have opted in.
    • Future/Recurring—Schedules your message to be sent once at a future date and time or on a recurring schedule.
11. Select advanced options, as necessary.
    • If you use Timezone Specified by Contact, the time zone is based on the MobileConnect Demographics attributes. UTC Offset and Is Honor DST are required for each contact in Contact Builder.
    • Send throttling limits the number of messages sent over a specified time period.
    • The minimum throttle rate is 100 messages in a given time period.