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          Import Contacts to a Standard List or All Contacts

          Import Contacts to a Standard List or All Contacts

          You can import contacts to a standard list or into all contacts in MobileConnect.

          Contacts imported into MobileConnect are also imported into the Contacts app. Destinations include all contacts, an existing standard list, or a new standard list created during import.

          1. Click Add Contacts.
          2. Select the destination for the imported contacts.
          3. Select the file to upload.
            Note
            Note Allow up to 10 minutes for imported information to show in your account.
          4. Before uploading, certify whether you have opt-in permission from contacts in the file.
          5. Click Next.
          6. Allow the upload to complete and then click Next.
          7. To subscribe these contacts, select the short or long code and keyword.
            Important
            Important SMS subscriptions are specific to individual short or long codes. Subscriptions are not specific to the account. For example, when a user opts out on one code, that status is not reflected on any other code in the account. When you import mobile numbers to new codes, only include an up-to-date list of mobile numbers from individuals that have given you express permission to send them messages.
          8. Click Next.
          9. Map the column headings in the file to the supported MobileConnect columns:
            1. To match the columns by name, select Map by Header Rows.
            2. To match the columns by order in the file, select Map by Ordinal.
            3. To match the columns manually, select Map Manually.
          10. Click Next.
          11. Review the import mapping. Make sure that the column headings match the data in the columns. Go back and make changes if the import requires further work.
          12. Enter your email address in the Email Address field for notification when the import completes.
          13. Click Save & Build.
          • Import File Guidelines
            Follow these guidelines to prepare your contact import file. The import file must be in a comma-delimited (.csv) format, 20 MB or less.
           
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