Send Automated Transactional Alerts

Send automatic alerts about account activity using the MobileConnect outbound message template and a QueueMO REST API call.

For example, Fortune One Financial wants to use SMS messages to alert their customers about important account events, such as deposits, withdrawals, or low available funds. They set their system to trigger a REST API call to MobileConnect when these events take place, and the customer receives the applicable SMS message.

Tip The API call can include additional information, such as contact references that link the message to stored contact information and provide values for personalization.

1. In Contact Builder, link all applicable data extensions to the MobileConnect Demographic attribute group.
   For example, to use information about past purchases in your alert, link MobileConnect Demographics to another data extension that contains purchase history for each mobile number.
2. In MobileConnect, create an outbound message.
   1. Select the automation send method so that the message appears in Automation Studio.
   2. To insert personalization strings into your message, click Insert Content.
   3. Use AMPscript to add additional information.
3. Note the API key that MobileConnect provides when you activate the outbound message.
4. To trigger the appropriate message, add the API key to the call.
   Example

   POST https://www.exacttargetapis.com/sms/v1/messageContact/MESSAGEAPIKEYHERE/send