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            Optional Settings in MobilePush

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            Optional Settings in MobilePush

            In Marketing Cloud Engagement Setup, you can add custom sounds, specify a screen that the contact sees, use custom keys to add tracking to your app, and create interactive notifications.

            Use optional settings to:

            • Add a custom sound.
            • Specify a screen that the contact sees.
            • Use custom keys to add tracking to your app.
            • Create interactive notifications.
            • Configure Install, Inactive Devices, and Push Delivery events.

            To enable or disable optional settings, navigate to Setup, select the app, and select the settings to enable or disable.

            Considerations

            • Your mobile app developer must implement the methods corresponding with these optional settings before you can enable the settings. Find the methods for these settings in the Journey Builder for Apps SDK documentation.
            • Information sent as part of these optional settings counts toward the total message payload size of 2048 bytes for iOS and 4096 for Android. The message payload includes any text associated with the message in addition to the specified settings.
            • MobilePush Custom Sounds
              In MobilePush for Marketing Cloud Engagement, you can enable the user’s mobile device to play a sound upon arrival of a push notification.
            • MobilePush OpenDirect
              In Marketing Cloud Engagement, you can create a push notification in MobilePush, Content Builder, or Journey Builder. Specify a URL to open a customized web page, or work with your app developer to launch a page of your mobile app when a contact taps a message. For example, take contacts directly to a product page after they interact with a related alert.
            • MobilePush Custom Keys
              To add push notification metadata, such as tracking, to your app, you can use custom keys in MobilePush for Marketing Cloud Engagement.
            • MobilePush Interactive Notifications
              Interactive notifications allow you to display button controls with custom actions in your messages in MobilePush. For example, use interactive notifications to add an item to a checkout cart or add a comment to a message.
            • MobilePush Advanced Template Category
              Advanced Template Category helps to send the carousel content in a push notification. By configuring ‌this category in your app settings, you enable iOS devices to process and display these messages effectively. This field specifies the category name, allowing the SDK to correctly handle the push message. Without this configuration, carousel content can't be delivered to iOS devices.
            • MobilePush Install, Inactive Devices, Push Delivery Events
              In MobilePush for Marketing Cloud Engagement, you can use the Event Notification Service (ENS) to receive notifications for your own system when install, inactive devices, and delivered events occur.
             
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